Independent AI audit · 25 parameters across 5 domains · equal weight
Software development lifecycle
5 parameters · awaiting evidence
Product management
5 parameters · awaiting evidence
Organization
5 parameters · awaiting evidence
Security & privacy
5 parameters · awaiting evidence
Implementation & support
5 parameters · awaiting evidence
No audit on record yet. No score is not a low score.
Vtiger is a customer relationship management platform that began as an open-source fork in 2004 and still publishes a free, self-hostable open-source edition alongside its commercial cloud product. Its positioning is breadth: rather than a sales-only CRM, one record carries the customer through marketing campaigns, sales pipeline, quotes and orders, inventory, project delivery and help desk tickets, which suits mid-sized companies that would otherwise buy four systems. The One platform bundles those modules with workflow automation, approval processes, email and telephony integration, document management and reporting. Recent tiers add predictive and generative AI — Calculus AI for deal scoring, call transcription and sentiment, plus voice assistants, chatbots and a prompt builder on the One AI tier. Pricing runs per user per month across One Pilot, which is free for up to ten users and three thousand records, then One Growth, One Professional, One Enterprise and One AI, with a lower Single App rate for teams using only one module.
Screenshots and product photos shared by Vtiger.
Bangalore, India
One customer record that every department can work from, at a price mid-sized companies can carry.
To give growing businesses a single CRM covering the whole customer lifecycle, open source at its core.
Meet the leaders shaping our vision, product, and growth.
Our certifications and compliance frameworks that keep your data safe.
SOC 2 Type II
ISO 27001
GDPR
CCPA / CPRA
DPDPAAll plans include core features. Per month, billed annually.
Core CRM3GB storageContact and deal managementEmail integrationMobile appsUp to 15 users100,000 recordsPredictive and generative AIWorkflow automationWeb formsReportingSales forecasting20,000 emails per monthLive chatProject managementApproval processesEverything in GrowthMulti-currencyWork order managementInventory managementAdvanced customisationPriority supportEverything in ProfessionalAll capabilities grouped by category.