Independent AI audit · 25 parameters across 5 domains · equal weight
Software development lifecycle
5 parameters · awaiting evidence
Product management
5 parameters · awaiting evidence
Organization
5 parameters · awaiting evidence
Security & privacy
5 parameters · awaiting evidence
Implementation & support
5 parameters · awaiting evidence
No audit on record yet. No score is not a low score.
Teladoc Health is the largest virtual care provider in the United States, selling primarily to employers, health plans, hospital systems and government programmes rather than direct to consumers. Coverage spans general medical visits available around the clock, mental health through BetterHelp and Teladoc's own therapy and psychiatry services, dermatology, nutrition, expert medical second opinions for complex diagnoses, and chronic condition management through Livongo for diabetes, hypertension and weight management — the last acquired in a very large merger and central to the current strategy.
Care is delivered by a licensed clinician network across all states by video, phone and messaging, with prescriptions sent to a pharmacy of choice and records shared back to primary care.
For hospital systems, Teladoc supplies clinical-grade telehealth carts and software for inpatient consults in stroke, ICU and behavioral health. Employers buy per member per month with utilisation-based components, and pricing is contracted rather than published. Teladoc Health is publicly traded and headquartered in Purchase, New York.
Screenshots and product photos shared by Teladoc Health.
Purchase, NY
Care available the moment it is needed, without a waiting room.
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HIPAA
SOC 2 Type II
ISO 27001
GDPR
CCPA / CPRA
FedRAMPAll plans include core features. Per month, billed annually.
General medical accessMental health servicesChronic condition programmesMember engagementUtilisation reportingEligibility integrationTelehealth carts and hardwareInpatient consult softwareTele-stroke and tele-ICUEHR integrationClinical workflowsImplementation servicesAll capabilities grouped by category.