Independent AI audit · 25 parameters across 5 domains · equal weight
Software development lifecycle
5 parameters · awaiting evidence
Product management
5 parameters · awaiting evidence
Organization
5 parameters · awaiting evidence
Security & privacy
5 parameters · awaiting evidence
Implementation & support
5 parameters · awaiting evidence
No audit on record yet. No score is not a low score.
ServiceNow is a cloud-based enterprise platform that helps organizations digitize, automate, and manage critical business workflows across IT, employees, customers, security, and enterprise operations. While ServiceNow is primarily known for IT Service Management (ITSM), its broader enterprise workflow capabilities can support ERP-related processes by connecting finance, procurement, HR, asset management, supply chain, and other business functions through a unified platform.
ServiceNow enables organizations to automate repetitive processes, standardize workflows, manage approvals, track requests, and provide real-time visibility into operational activities. Its integration capabilities allow it to connect with existing ERP and business systems, creating a centralized workflow layer across the enterprise.
Key capabilities include workflow automation, financial and procurement operations, asset and vendor management, employee services, reporting and analytics, governance, risk and compliance, and AI-powered process automation. ServiceNow also provides dashboards and analytics that help organizations monitor performance, identify bottlenecks, and make data-driven decisions.
Screenshots and product photos shared by ServiceNow.
Santa Clara, California, USA
Create the defining enterprise software company of the 21st century
Make work, work better for people by connecting people, processes, data and systems through intelligent workflows
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All plans include core features. Per month, billed annually.
All capabilities grouped by category.