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Communication

Sendbird

by Sendbird, Inc
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Independent AI audit · 25 parameters across 5 domains · equal weight

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Sendbird overview

Sendbird Communications API Platform provides developers with scalable APIs and SDKs for embedding real-time communication experiences directly into web and mobile applications.

The platform supports in-app chat, voice and video calling, business messaging, push notifications, and AI-powered customer engagement. It helps companies avoid building complex communication infrastructure from scratch while maintaining control over their product experience.

Sendbird is designed for high-scale use cases including marketplaces, healthcare, financial services, delivery platforms, social communities, retail, and customer support. Its APIs, SDKs, UI components, moderation tools, and enterprise capabilities make it easier for product and engineering teams to launch reliable communication experiences quickly.

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Company Information

San Mateo
Vision

Make digital communication more seamless, engaging, and human through powerful communication infrastructure.

Mission

Help businesses build exceptional customer experiences through scalable chat, voice, video, messaging, and AI-powered communication solutions.

Leadership team

Meet the leaders shaping our vision, product, and growth.

No leadership team has been added for this product yet.

Compliance

Our certifications and compliance frameworks that keep your data safe.

ISO 27001
GDPR
CCPA / CPRA
SOC 2 Type II

Pricing

All plans include core features. Per month, billed annually.

Free

For 14 days

$0/month
  • All pro features
  • No credit card required
  • Community support
Starter 5K
$349/month
  • Messaging essentials
  • Basic moderation
  • Ticketed support
Pro 5K
$499/month
  • All Starter features
  • Translation
  • Data export
  • Image moderation
  • Supergroup channel
Enterprise
Custom/month
  • Select from all features
  • Dedicated or shared server
  • Various levels of support
  • Add-on products

Features

All capabilities grouped by category.

Messaging

  • In-app chat
  • Group messaging
  • Message threading
  • File and media sharing
  • Push notifications

Voice & Video

  • Voice calling
  • Video calling
  • Real-time communication
  • Live streaming
  • Scalable call infrastructure

Business & AI

  • Business messaging
  • AI-powered customer support
  • Omnichannel messaging
  • Customer engagement
  • Communication analytics