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Productboard

by Productboard, Inc.
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Smartreview AI Trust-IQ Score™

Independent AI audit · 25 parameters across 5 domains · equal weight

#Audit domainParameters assessedStatus
01

Software development lifecycle

5 parameters · awaiting evidence

Not yet audited
02

Product management

5 parameters · awaiting evidence

Not yet audited
03

Organization

5 parameters · awaiting evidence

Not yet audited
04

Security & privacy

5 parameters · awaiting evidence

Not yet audited
05

Implementation & support

5 parameters · awaiting evidence

Not yet audited
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Productboard overview

Productboard is a product management software platform designed to help product teams understand customer needs, prioritize ideas, and build effective product strategies. It provides a centralized workspace where teams can collect customer feedback, feature requests, product insights, and business requirements from multiple sources. Product managers can organize these insights and connect them directly to product features and initiatives.

A key strength of Productboard is its prioritization and roadmapping capabilities. Teams can evaluate features based on customer impact, business value, strategic alignment, and other criteria. Productboard also enables teams to create visual product roadmaps, helping stakeholders understand planned initiatives, priorities, and timelines. This improves collaboration between product management, engineering, design, sales, and other departments.

Productboard is particularly useful for organizations managing complex products with large volumes of customer feedback and competing priorities. By connecting customer insights with product decisions, it helps teams make more informed choices and maintain a customer-focused product strategy. It can ultimately improve transparency, collaboration, prioritization, and product planning throughout the product development lifecycle.

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Company Information

San Francisco, California, United States (Prague, Czech Republic)
Vision

A world where product teams build what customers truly need — where all the feedback, insight and strategy come together so teams prioritise the right things and everyone knows why.

Mission

We build a product management platform that centralises customer insight, prioritisation and roadmapping, so product teams decide what to build with evidence and align everyone around the plan.

Leadership team

Meet the leaders shaping our vision, product, and growth.

No leadership team has been added for this product yet.

Compliance

Our certifications and compliance frameworks that keep your data safe.

SOC 2 Type II
GDPR
CCPA / CPRA
ISO 27001
CSA
PCI DSS
CASA

Pricing

All plans include core features. Per month, billed annually.

Essentials
~$19/maker/month
  • Billed annually
  • feedback, prioritisation, basic roadmaps
Pro
~$59/maker/month
  • Billed annually
  • advanced roadmaps, insights, integrations
Enterprise
Custom/quote
  • SSO, advanced security, analytics and support
Free trial
$0/trial
  • Evaluation across plans (viewers/contributors free)

Features

All capabilities grouped by category.

Insight and feedback

  • Centralised feedback repository
  • Insight-to-feature linking
  • Customer and portal feedback
  • Surveys and sources
  • AI feedback summarisation

Prioritisation and roadmaps

  • Feature prioritisation and scoring
  • Roadmapping and views
  • Objectives and strategy linkage
  • Release planning
  • Stakeholder alignment

Platform

  • Integrations (Jira Slack Salesforce)
  • Portal for customer input
  • Permissions and admin
  • Analytics
  • API