Independent AI audit · 25 parameters across 5 domains · equal weight
Software development lifecycle
5 parameters · awaiting evidence
Product management
5 parameters · awaiting evidence
Organization
5 parameters · awaiting evidence
Security & privacy
5 parameters · awaiting evidence
Implementation & support
5 parameters · awaiting evidence
No audit on record yet. No score is not a low score.
PagerDuty is a digital operations management and incident response platform designed to help organizations detect, manage, and resolve technology incidents quickly. It connects monitoring tools, applications, and infrastructure to a centralized system that alerts the right teams when critical issues occur. PagerDuty helps organizations reduce downtime and maintain reliable digital services.
The platform provides capabilities for incident management, on-call scheduling, event intelligence, automation, escalation policies, and operational analytics. Teams can configure alerting rules, create on-call schedules, route incidents to appropriate responders, and automate repetitive remediation tasks. Its dashboards and reporting features also help organizations analyze incident patterns, response times, service performance, and operational risks.
PagerDuty is particularly useful for DevOps, IT operations, security, and engineering teams responsible for maintaining business-critical applications. It supports collaboration during incidents through notifications, escalation workflows, and real-time coordination. By combining intelligent alerting, automated response, and operational visibility, PagerDuty helps businesses minimize service disruptions, improve incident response times, and build more resilient digital operations.
Screenshots and product photos shared by PagerDuty, Inc..
San Francisco, California, United States
A world where teams respond to critical issues in seconds — where an operations platform detects, routes and orchestrates the response to incidents automatically, keeping digital services always on.
We build a digital operations and incident-response platform, so teams detect, triage and resolve critical issues fast with on-call management, automation and orchestration that keeps services reliable.
Meet the leaders shaping our vision, product, and growth.
Our certifications and compliance frameworks that keep your data safe.
CCPA / CPRAAll plans include core features. Per month, billed annually.
For 14 days
100/month international phone/SMS notifications included1 On-call Schedule1 Escalation PolicyAPI Calls IncludedNo maintenance windows ever750+ out-of-box integrations (Monitoring and chat)Basic Chat Experience (Slack, Microsoft Teams)More international phone/SMS notificationsMore On-call SchedulesMore Escalation PoliciesExternal Status Page (up to 250 subscribers)Basic ticketing integrationsCustom FieldsUp to 3 custom Incident TypesExpanded set of triggers and actions on Incident WorkflowsAdvanced admin featuresInternal Status PagesExternal Status Page (up to 500 subscribers)Full Chat Experience with Premium Slack ActionsIncident Workflows: Conditionals, Loops, and DelaysIncident Workflows: Advanced Actions10 custom Incident RolesUp to 100 Custom Incident TypesIntune Support for Mobile AppAll capabilities grouped by category.