Independent AI audit · 25 parameters across 5 domains · equal weight
Software development lifecycle
5 parameters · awaiting evidence
Product management
5 parameters · awaiting evidence
Organization
5 parameters · awaiting evidence
Security & privacy
5 parameters · awaiting evidence
Implementation & support
5 parameters · awaiting evidence
No audit on record yet. No score is not a low score.
OpenText Content Management, still widely known as Extended ECM, is an enterprise content management platform aimed at large organisations and government bodies that need to govern high volumes of documents and records under regulatory scrutiny. Its distinguishing idea is integration rather than destination: instead of asking users to leave their system of record to file a document, Extended ECM surfaces governed content directly inside SAP, Microsoft 365 and Teams, Salesforce and Guidewire through business workspaces tied to the underlying business object — a purchase order, an employee, a claim, a project.
The repository underneath handles version control, check-in and check-out, full audit trails, metadata and taxonomy management, and records lifecycle management covering both electronic and physical records through to defensible disposition. Archive Center manages long-term retention and storage tiering, which matters in industries where retention obligations run to decades.
Purpose-built variants exist for SAP SuccessFactors, Salesforce, engineering environments, government and life sciences, the last of these supporting validated environments for regulated pharmaceutical and medical device work.
More recently OpenText has layered AI into the platform through its content assistant capabilities, allowing users to search and summarise across governed repositories rather than treating AI as a separate tool with its own copy of the data.
Deployment is unusually flexible and commercially significant: the product runs as SaaS, in an OpenText-managed private cloud, on AWS, Azure or Google Cloud, or fully on-premises. Which of those a customer chooses materially changes the certifications that apply — see the risks below.
Screenshots and product photos shared by Open Text Corporation.
Waterloo, Ontario, Canada
A world where an organization's information is not scattered across the applications that produced it, but governed as one estate — findable, defensible, and ready for AI to act on safely.
We manage information across its whole life — capture, integrate, govern, archive and secure — inside the business applications people already work in, so compliance stops being a separate project.
Meet the leaders shaping our vision, product, and growth.
Our certifications and compliance frameworks that keep your data safe.
All plans include core features. Per month, billed annually.
All capabilities grouped by category.