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JumpCloud

by JumpCloud Inc.
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Independent AI audit · 25 parameters across 5 domains · equal weight

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JumpCloud overview

**JumpCloud** is a cloud-based directory and identity management platform designed to help organizations securely manage users, devices, applications, and access from a centralized environment. It provides a modern alternative to traditional on-premises directory services by supporting Windows, macOS, and Linux devices. JumpCloud enables administrators to manage identities, enforce authentication policies, and control access to business resources without relying heavily on physical infrastructure.

The platform combines several security and IT management capabilities, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), user lifecycle management, device management, and directory services. Administrators can automate onboarding and offboarding, apply security policies, manage device configurations, and monitor system activity. Its cloud-native architecture also supports remote and hybrid workforces, allowing employees to securely access applications and resources from different locations.

JumpCloud is particularly useful for organizations seeking to simplify IT operations while strengthening security. By bringing identity, device, and access management together, it helps reduce administrative complexity and improve visibility across an organization's technology environment. Its centralized management approach makes it suitable for businesses of various sizes that need scalable identity and endpoint security capabilities.

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Company Information

Louisville, Colorado, United States
Vision

A world where a company's whole identity and device layer lives in one open cloud directory — where a single platform replaces Active Directory, an MDM and an SSO tool, at a price SMBs can pay.

Mission

We build an open directory platform unifying identity, device and access management, so organisations manage users, devices and application access across every OS from one cloud console.

Leadership team

Meet the leaders shaping our vision, product, and growth.

No leadership team has been added for this product yet.

Compliance

Our certifications and compliance frameworks that keep your data safe.

SOC 2 Type II
ISO 27001

Pricing

All plans include core features. Per month, billed annually.

Free

For 14 days

$0/month
  • Legacy free tier up to 10 users/10 devices
  • 30-day trial otherwise
Device Management
$9/user/month
  • Billed annually ($11 monthly)
  • Cross-platform MDM
SSO
$11/user/month
  • Billed annually ($13 monthly)
  • SSO, MFA, password manager
Device Identity Management
$13/user/month
  • Billed annually ($15 monthly)
  • Platform tiers custom
  • add-ons (Insights, PAM) extra

Features

All capabilities grouped by category.

Directory and identity

  • Cloud directory services
  • Single sign-on (SSO)
  • Multi-factor authentication (MFA)
  • Cloud LDAP and RADIUS
  • User lifecycle management

Device management

  • Cross-platform MDM (Win/Mac/Linux)
  • Policy enforcement
  • Patch management
  • Mobile device management
  • Conditional access

Platform

  • Password manager
  • Directory Insights and reporting
  • SaaS management and PAM add-ons
  • Integrations (Google Microsoft Okta)
  • Open directory and API