Independent AI audit · 25 parameters across 5 domains · equal weight
Software development lifecycle
5 parameters · awaiting evidence
Product management
5 parameters · awaiting evidence
Organization
5 parameters · awaiting evidence
Security & privacy
5 parameters · awaiting evidence
Implementation & support
5 parameters · awaiting evidence
No audit on record yet. No score is not a low score.
Helpdesk built for e-commerce — order context in every ticket, AI agents resolving the routine ones.
Screenshots and product photos shared by Gorgias, Inc..
San Francisco, California, United States and Paris, France
A world where support in a D2C brand is a revenue function — every conversation carrying order context, and every resolution measurable in sales, not just tickets closed.
We build a commerce-native helpdesk with AI agents, so e-commerce brands can resolve customer conversations with full order context across every channel.
Meet the leaders shaping our vision, product, and growth.
Our certifications and compliance frameworks that keep your data safe.
All plans include core features. Per month, billed annually.
50 tickets / month30 automated interactionsHelpdesk $10/moAI Agent $30/mo300 tickets / month30 automated interactionsHelpdesk $60/moAI Agent $30/mo2,000 tickets / month190 automated interactionsHelpdesk $360/moAI Agent $190/mo5,000 tickets / month530 automated interactionsHelpdesk $900/moAI Agent $530/moAll capabilities grouped by category.