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Emplifi

by Emplifi Inc.
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Emplifi overview

Emplifi is an AI-powered social marketing and customer experience platform designed to help businesses manage, analyze, and optimize their digital presence. It brings together social media marketing, content management, influencer marketing, customer engagement, and analytics in a unified platform.

Emplifi enables marketing teams to plan and publish content across multiple social channels, monitor audience interactions, and measure campaign performance using detailed analytics and reporting. Its social listening and intelligence capabilities help organizations understand customer sentiment, identify trends, and track brand conversations.

The platform also supports influencer discovery and relationship management, helping brands identify relevant creators and evaluate campaign effectiveness. With AI-driven insights and automation, Emplifi helps teams improve productivity, personalize customer experiences, and make data-driven marketing decisions. It is suitable for businesses seeking to strengthen their social media strategy, increase engagement, enhance brand visibility, and deliver consistent customer experiences across digital channels.

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Company Information

New York, United States / Brno, Czech Republic
Vision

A world where marketing, care and commerce unite around the customer — where a single platform for social, service and content delivers connected, empathetic customer experiences across every touchpoint.

Mission

We build a unified customer-experience platform spanning social media marketing, customer care and commerce, so brands deliver connected experiences across social, service and content at scale.

Leadership team

Meet the leaders shaping our vision, product, and growth.

No leadership team has been added for this product yet.

Compliance

Our certifications and compliance frameworks that keep your data safe.

No certifications have been listed for this product yet.

Pricing

All plans include core features. Per month, billed annually.

Essential
$ 1,249/month
  • Manage all social channels from one intuitive platform.
  • Publish, engage, and respond with your new AI co-pilot.
  • Maintain brand consistency across all touchpoints.
  • Track performance with clear, actionable reports
  • Access a platform designed to scale with your business.
Advanced
$ 2,499/month
  • Streamline collaboration with advanced team workflows and brand controls.
  • Elevate your AI capabilities with AI Reply Assistant and AI Image Scoring.
  • Unlock deeper insights with the AI Report Builder and performance prediction tools.
  • Get actionable audience and competitor insights from one clear view.
  • Clearly measure social ROI and connect activity to business impact.
Intelligent
Custom
  • Leverage advanced analytics, API access, and AI-driven performance prediction.
  • Unlock AI Composer (Brand Voice) and AI Object Detection.
  • Ensure enterprise-wide governance, security, and unlimited team controls.
  • Anticipate trends with AI Data Summarization.
  • Forecast performance with AI-driven predictive analytics.

Features

All capabilities grouped by category.

Social marketing

  • Social media management and publishing
  • Social listening and analytics
  • Content calendar
  • Influencer marketing
  • Competitive insights

Customer care

  • Social and messaging customer care
  • Bots and automation
  • Agent tools and routing
  • Unified inbox
  • Knowledge

Commerce and platform

  • Social and live commerce
  • User-generated content
  • AI insights and productivity
  • Integrations (CRM/help desk/ecommerce)
  • APIs and connectors