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Smartreview AI Trust-IQ Score™

Independent AI audit · 25 parameters across 5 domains · equal weight

#Audit domainParameters assessedStatus
01

Software development lifecycle

5 parameters · awaiting evidence

Not yet audited
02

Product management

5 parameters · awaiting evidence

Not yet audited
03

Organization

5 parameters · awaiting evidence

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04

Security & privacy

5 parameters · awaiting evidence

Not yet audited
05

Implementation & support

5 parameters · awaiting evidence

Not yet audited
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Dropbox overview

Dropbox is a cloud storage and content collaboration platform, and the product that largely created the consumer file sync-and-share category when it launched in 2008. Its core has always been the sync engine: block-level transfer that moves only the changed parts of a file, selective and smart sync to keep local disks manageable, and version history with recovery windows that extend to 180 days on business plans.

Around that sit the sharing controls organisations actually buy — password-protected and expiring links, file requests from people without accounts, large transfers up to 100 GB with company branding, and admin tooling covering tiered administrator roles, device approvals, domain verification and account transfer.

Since 2023 the company has been repositioning around Dropbox Dash, an AI-powered universal search layer that indexes content across connected applications including Google Workspace, Microsoft 365, Slack and Notion, so a query returns the right document regardless of which system it is stored in. Dash also extends into video and image search and connects to Teams and Slack directly. Alongside it, Dropbox Sign provides e-signature, DocSend adds document sharing with viewer-level analytics, and Replay supports frame-accurate video review.

Security is handled through AES-256 encryption at rest and TLS in transit, SSO and SCIM provisioning, MFA enforcement, audit logging, legal hold, and ransomware detection with rewind.

Dropbox reports more than 700 million registered users across roughly 180 countries, though the large majority sit on the free tier. It has been publicly traded on NASDAQ since 2018.

Media

Screenshots and product photos shared by Dropbox.

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Company Information

San Francisco, California, United States
Vision

A world where the work about the work disappears — where whatever you need is one search away no matter which app it lives in, and coordination stops eating the day.

Mission

We design a more enlightened way of working: one place to keep, find and share content across every app a team already uses, so people spend their time on the work itself.

Leadership team

Meet the leaders shaping our vision, product, and growth.

No leadership team has been added for this product yet.

Compliance

Our certifications and compliance frameworks that keep your data safe.

No certifications have been listed for this product yet.

Pricing

All plans include core features. Per month, billed annually.

Plus
$9.99/month
  • For 1 person
  • 2 TB of storage
  • Stay connected across all devices
  • 30 days to restore deleted files
  • Transfer files up to 50 GB
Standard
$15/user/month
  • For 1 person or more
  • Starts at 3 TB for the team
  • 180 days to restore deleted files
  • Edit PDFs and get signatures
  • Password protect files
Advanced
$24/user/month
  • For 3 people or more
  • Starts at 15 TB for the team
  • Stay connected across all devices
  • 1 year to restore deleted files
  • Get team folders for organization

Features

All capabilities grouped by category.

Storage, sync and sharing

  • Block-level file sync across desktop, web and mobile
  • Smart Sync and selective sync for local disk management
  • Shared links with passwords and expiry, plus file requests
  • Version history and file recovery up to 180 days on business plans
  • Large file transfer up to 100 GB with company branding

Work tools and AI

  • Dropbox Dash — AI universal search across connected cloud apps
  • Dropbox Sign — e-signature with templates and bulk send
  • DocSend — document sharing with viewer-level analytics
  • Dropbox Replay — frame-accurate video and media review
  • Dropbox Backup and Dropbox Capture

Administration, security and governance

  • Admin console with tiered admin roles and device approvals
  • SSO, SCIM provisioning and enforced multi-factor authentication
  • Domain verification and account transfer
  • Audit logs, legal hold and eDiscovery integrations
  • AES-256 at rest, TLS in transit, ransomware detection with rewind