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Contentsquare

by Contentsquare SAS
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Smartreview AI Trust-IQ Score™

Independent AI audit · 25 parameters across 5 domains · equal weight

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Product management

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Contentsquare overview

Content square is an AI-powered digital experience analytics platform that helps businesses understand how customers interact with their websites and mobile applications. It captures user behavior and transforms it into actionable insights that teams can use to improve engagement, conversions, retention, and overall customer experience.

Content square provides powerful capabilities including journey analysis, heatmaps, session replay, impact quantification, acquisition analysis, product analytics, experience monitoring, and customer feedback. These features help organizations identify navigation problems, content performance issues, technical errors, user frustration, and conversion opportunities.

Its AI capabilities, including Sense, help teams analyze customer behavior, identify important friction points, quantify their business impact, and prioritize actions. Content square supports marketing, product, UX, e-commerce, analytics, and engineering teams by providing a unified view of digital customer behavior.

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Company Information

Paris, France (US: New York)
Vision

A world where teams truly understand every digital experience — where analytics reveal how people actually behave on sites and apps, so businesses fix friction and create experiences customers love.

Mission

We build a digital experience analytics platform, so teams understand how users behave on their websites and apps — visualising journeys, friction and intent — to improve experience and conversion.

Leadership team

Meet the leaders shaping our vision, product, and growth.

No leadership team has been added for this product yet.

Compliance

Our certifications and compliance frameworks that keep your data safe.

ISO 27001
ISO 27017
SOC 2 Type II
ISO 9001:2015

Pricing

All plans include core features. Per month, billed annually.

Free

For 14 days

$0/forever
  • Spot friction on high-impact pages and act fast
  • Get clear guidance on what to fix next
  • See how users interact, or drop off and ask them why
  • 200k monthly sessions
Growth
$39/month
  • Identify and prioritize high impact issues
  • Improve conversion and AB test win rates
  • Get automated insights to optimize key journeys faster
  • From 7k monthly sessions
Pro
Custom
  • Connect behavior to revenue by channel and product
  • Drive strategic, revenue focused decisions
  • Identify patterns that drive repeat purchases and retention
  • From 1m+ monthly sessions

Features

All capabilities grouped by category.

Experience analytics

  • Zone-based heatmaps
  • Customer journey analysis
  • Session replay
  • Friction and struggle detection
  • Revenue/impact quantification

Product and VoC

  • Product analytics (Heap)
  • Voice-of-customer and surveys (Hotjar)
  • Funnels and retention
  • Segmentation
  • Insights

AI and platform

  • AI-driven insights and copilots
  • Experience monitoring
  • Privacy-conscious capture
  • Integrations across the stack
  • APIs and connectors