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Chili Piper

by Chili Piper, Inc.
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Smartreview AI Trust-IQ Score™

Independent AI audit · 25 parameters across 5 domains · equal weight

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Software development lifecycle

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Product management

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Chili Piper overview

Chili Piper solves a narrow and expensive problem: the gap between a prospect submitting a form and actually speaking to a salesperson. Rather than routing a lead into a queue for follow-up hours or days later, Concierge qualifies the submission against CRM data in real time and, if it fits, presents a live calendar on the thank-you page so the prospect books a meeting immediately while intent is highest. Routing rules assign the right rep by territory, account ownership, segment, industry or round robin, checking Salesforce for existing account relationships so an owned account always reaches its owner. Handoff manages meeting transfers between SDRs and account executives without losing context. Distro handles complex lead assignment at scale with capacity limits and fairness rules. Instant Booker lets reps book meetings directly from an email thread.

Meeting reminders, rescheduling links and no-show workflows reduce lost bookings, and reporting covers speed to lead, booking rate, no-show rate and meetings held by rep and source. It integrates natively with Salesforce, HubSpot, Marketo, Google Calendar and Microsoft 365.

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Company Information

Brooklyn, New York, United States (remote-first)
Vision

A world where no good lead ever falls through the cracks — where inbound buyers are qualified, routed and booked with the right rep in seconds, turning interest into meetings instantly.

Mission

We build inbound conversion software for scheduling, routing and qualification, so revenue teams instantly qualify and book inbound leads with the right rep — maximising conversion from every form and meeting.

Leadership team

Meet the leaders shaping our vision, product, and growth.

No leadership team has been added for this product yet.

Compliance

Our certifications and compliance frameworks that keep your data safe.

SOC 2 Type II
GDPR
CCPA / CPRA

Pricing

All plans include core features. Per month, billed annually.

Instant Booker
Published/user/month
  • Scheduling and booking per user
Concierge
Published/user/month
  • Form routing and instant inbound booking
Distro / routing
Published/user/month
  • Lead routing and distribution
Enterprise / bundles
Custom/quote
  • Combined products, SSO and support

Features

All capabilities grouped by category.

Inbound conversion

  • Instant lead qualification
  • Form routing and booking (Concierge)
  • Speed-to-lead
  • Meeting scheduling
  • Handoff between teams

Routing and distribution

  • Lead routing (Distro)
  • Round-robin and rules
  • Territory and account matching
  • Queues and reassignment
  • SLAs

Platform

  • CRM and calendar integration
  • Analytics and reporting
  • Team scheduling
  • Reminders and no-show reduction
  • APIs and connectors