Atera logo

IT

Atera

by Atera Networks Ltd.
Unclaimed
Already using Atera?
Visit website
Not yet certified

Smartreview AI Trust-IQ Score™

Independent AI audit · 25 parameters across 5 domains · equal weight

#Audit domainParameters assessedStatus
01

Software development lifecycle

5 parameters · awaiting evidence

Not yet audited
02

Product management

5 parameters · awaiting evidence

Not yet audited
03

Organization

5 parameters · awaiting evidence

Not yet audited
04

Security & privacy

5 parameters · awaiting evidence

Not yet audited
05

Implementation & support

5 parameters · awaiting evidence

Not yet audited
no score yet
Not yet audited

No audit on record yet. No score is not a low score.

Atera overview

Atera is an all-in-one IT management software platform designed to help Managed Service Providers (MSPs) and IT professionals monitor, manage, and support their IT environments from a centralized interface. It combines Remote Monitoring and Management (RMM), Professional Services Automation (PSA), ticketing, billing, reporting, and help desk capabilities in one platform. This integrated approach enables IT teams to reduce tool sprawl and streamline daily operational workflows.

Atera provides tools for real-time device monitoring, automated maintenance, patch management, remote access, IT ticket management, and endpoint management. Its automation capabilities can help IT professionals identify issues, execute routine tasks, and resolve problems more efficiently. The platform also supports asset management, time tracking, invoicing, contracts, and customer management, making it useful for organizations that need both technical and business-management functionality.

Another notable aspect of Atera is its centralized dashboard, which provides visibility into devices, alerts, tickets, customers, and IT operations. Its reporting and analytics features help teams track performance and identify areas for improvement. By bringing essential IT management functions together, Atera can improve operational efficiency, simplify service delivery, and provide a more consistent support experience.

Media

Screenshots and product photos shared by Atera Networks Ltd..

Click to enlarge1 / 4

Company Information

Tel Aviv, Israel
Vision

A world where an IT technician's power is never capped by budget math — where one flat per-technician price manages unlimited devices, so small teams operate like large ones.

Mission

We build an all-in-one, AI-powered RMM and PSA platform priced per technician with unlimited endpoints, so IT teams and MSPs manage any number of devices without per-device penalties.

Leadership team

Meet the leaders shaping our vision, product, and growth.

No leadership team has been added for this product yet.

Compliance

Our certifications and compliance frameworks that keep your data safe.

ISO 27001
HIPAA
GDPR
ISO 42001
CCPA / CPRA
TX RAMP
SOC 2 Type II

Pricing

All plans include core features. Per month, billed annually.

Professional
$149/technician/month
  • Billed annually ($169 monthly)
  • RMM, PSA, ticketing, unlimited endpoints
Expert
$189/technician/month
  • Billed annually ($229 monthly)
  • Adds remote access, advanced helpdesk, analytics
Master
$219/technician/month
  • Billed annually ($269 monthly)
  • Adds custom reports and asset management
Enterprise
Custom/quote
  • SSO and advanced controls
  • Add-ons: AI Copilot ~$95, Network Discovery $29/tech/mo
  • 30-day free trial

Features

All capabilities grouped by category.

Monitoring and management

  • Remote monitoring and management (RMM)
  • Patch management
  • Network discovery
  • Automation and scripting
  • Alerts and thresholds

Service and access

  • Helpdesk and ticketing (PSA)
  • Remote access (Splashtop/AnyDesk)
  • Asset management
  • SLA and reporting
  • Customer/site management (MSP)

AI and platform

  • Atera Copilot AI
  • Unlimited endpoints per technician
  • Mobile app
  • Integrations marketplace
  • 24/7 chat support