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Agile CRM Plus

by Agile CRM
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Independent AI audit · 25 parameters across 5 domains · equal weight

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Software development lifecycle

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02

Product management

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Agile CRM Plus overview

Agile CRM is an all-in-one customer relationship platform combining sales, marketing automation and customer service for small businesses. Sales covers contact management, deal pipelines with drag-and-drop stages, appointment scheduling, telephony with call recording, and gamification to rank reps on activity. Marketing provides a visual campaign builder for multi-step drip sequences, email templates and tracking, landing pages, web forms, popups, social monitoring and mobile marketing. Service adds a helpdesk with ticket labels, canned responses, SLA rules and a knowledge base. The pitch has always been price: a free tier for up to ten users and roughly a thousand contacts, then Starter, Regular and Enterprise tiers that undercut comparable suites significantly. The company was founded in 2013 by the ClickDesk team in Sunnyvale, with offices in India and the Philippines. Prospective buyers should note user reports of slowed release cadence and billing disputes, so verify current support commitments before committing.

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Company Information

Sunnyvale, CA
Vision

Small businesses running the same sales, marketing and support playbook as much larger ones.

Mission

To make an all-in-one CRM affordable enough that a small team never has to compromise on capability.

Leadership team

Meet the leaders shaping our vision, product, and growth.

No leadership team has been added for this product yet.

Compliance

Our certifications and compliance frameworks that keep your data safe.

GDPR
CCPA / CPRA

Pricing

All plans include core features. Per month, billed annually.

Free

For 14 days

$0up to 10 users
  • Contact management
  • Deal pipelines
  • Basic email tracking
  • Web forms
  • Appointment scheduling
Starter
$14.99/user/mo billed annually ($19.99 monthly)
  • Marketing automation
  • Email campaigns
  • Landing pages
  • Social monitoring
  • Helpdesk basics
  • Integrations
Regular
$49.99/user/mo billed annually ($64.99 monthly)
  • Advanced automation
  • Mobile marketing
  • Telephony
  • Custom reporting
  • Everything in Starter
Enterprise
$79.99/user/mo billed annually
  • Access controls
  • Onboarding support
  • Advanced integrations
  • Priority support
  • Everything in Regular

Features

All capabilities grouped by category.

Sales

  • Contact management
  • Drag-and-drop deal pipelines
  • Appointment scheduling
  • Telephony and call recording
  • Task automation
  • Gamification leaderboards

Marketing automation

  • Visual campaign builder
  • Multi-step drip sequences
  • Email templates and tracking
  • Landing pages
  • Web forms and popups
  • Social monitoring

Service

  • Helpdesk ticketing
  • Ticket labels and views
  • Canned responses
  • SLA rules
  • Knowledge base
  • Customer feedback

Data & reporting

  • Contact scoring
  • Custom fields and tags
  • Campaign reports
  • Sales funnel reports
  • Activity reports
  • Email analytics

Plans

  • Free tier up to 10 users
  • Starter tier
  • Regular tier
  • Enterprise tier
  • Annual discount
  • Third-party integrations